For independent vet clinics with 1–6 doctors

You take care of the pets. We keep the appointment book full.

A backup team for your front desk. It answers the calls your staff can't get to, brings overdue patients back, and follows up on every recommended dental. Your team keeps the relationships. We take the repetitive load.

Calls to voicemail at lunchDentals that never get bookedOverdue patientsA stretched-thin front desk

2 minutes. No login. You see your number right away, then pick a time to walk through it with us.

Free 2-minute checkup

A typical 2-doctor clinic leaves about $127,000 a year in its own patient list.

Missed calls, unbooked dentals, lapsed patients and referrals nobody asked for. Plug in your clinic's numbers and get a custom report with your own figure.

Example clinic · 2 doctors$127,000
Missed calls$50,000
Declined dentals$25,000
Referrals not asked for$20,000
Lapsed patients$17,000
Reminders and forward booking$14,000

Illustrative example built from industry averages, not a specific clinic.

How it works

From ringing phone to full schedule, without adding to your team's day.

01

We catch what slips

Overflow and after-hours calls, overdue vaccines, declined dentals and pets who haven't been in for a year.

Missed call · 12:14 PMCaught
Rabies booster overdue · MaxCaught
Dental declined · DaisyCaught
Not seen in 16 months · LunaLapsed
02

We follow up for you

Calls, texts and emails in your clinic's name, with a real medical reason to come back and a one-tap booking link.

Max is due for his rabies booster. Tue at 3 or Thu at 10?
Thursday works, thanks!
✓ Booked Thu 10:00
03

Your schedule fills

Visits land on your calendar. Anything that needs judgment or a human touch goes straight to your staff.

MonTueWedThuFri
Example week+6 recovered visits
The quiet leak

Most of your lost revenue comes from clients you already have.

Your reputation and reviews make the phone ring. Then the call goes to voicemail, the dental goes unbooked, or the pet quietly stops coming in.

Where it leaksWhat the research shows

Unanswered calls

25–30% of calls go unansweredAnd 85% of those callers never call back. They call the next clinic.

Recommended care

Only 25% get the dental their vet recommendedThe client says "maybe later," and nobody has time to follow up (AAHA).

Lapsed patients

About 1 in 5 patients have lapsedNot seen in 14–18 months. They didn't leave angry; nobody gave them a reason to come back.

Forward booking

5% or less, versus 80% at the dentistMost clients leave without their next visit on the calendar.

A backup for your front desk

Priced from what it recoversEvery call answered, every overdue pet followed up, every recommended dental chased.

What we build for you

Five systems, custom-built around your clinic.

Front desk backup

Picks up when your team is busy, at lunch and after hours. Books visits, takes refill requests and routes anything urgent to a person.

"Hi, Oakridge Animal Hospital. I can get Bella in Saturday at 9. Want a text confirmation?"

Smart reminders

Texts and emails with the pet's name, what's due and a booking link, plus follow-ups when clients don't respond.

"Max is due for his rabies booster. Tuesday at 3 or Thursday at 10?"

Declined-care follow-up

Follows up on every recommended dental, recheck and senior panel until it's booked or closed out.

"Dr. Lee mentioned Daisy's teeth last month. Want to get her cleaning on the calendar?"

Lapsed patient reactivation

Always-on outreach to pets not seen in 14–18 months, with a specific medical reason to return.

Referrals and reviews

Asks happy clients for a review and a referral at the right moment, and thanks them when a friend books.

Client newsletter

Real cases your team solved, turned into short stories with "signs your pet needs to come in" and a reason to book.

Who we work with

We're selective about who we work with.

We only take on clinics where we're confident the numbers work, and we work with one clinic per area.

A great fit

  • Independent small-animal clinics with 1–6 doctors
  • An established client list
  • A front desk that's stretched thin
  • Practice software like Cornerstone, AVImark, ezyVet or Covetrus Pulse

Probably not a fit

  • Emergency or specialty-only hospitals
  • Large-animal, equine or livestock practices
  • Brand-new clinics still building a client list
  • Shelters and low-cost vaccine clinics
  • Clinics whose messaging is run by a corporate office
One new clinic per month

A careful setup, not a software login.

We onboard one new clinic per month so every setup gets our full attention. Here's your first month.

Week 1

Audit and kickoff

We confirm your numbers, map how calls flow today and lock in your bundle.

Week 2

Connect and clean

We connect to your practice software and phones, and clean your client list.

Week 3

Customize and test

Your clinic's voice, services and prices, tested with your front desk.

Week 4

Go live in stages

Phone backup first, then reminders, follow-up, reactivation and referrals.

Your team's time: about 3–4 hours total, mostly your practice manager.
Choose your path

Start where it hurts most.

Path A · The full system

Existing Client Growth

All five systems, built and managed for you. Priced from the revenue they recover.

  • Front desk backup, reminders and follow-up
  • Reactivation, referrals and newsletter
  • Monthly results report
  • One clinic per area
Start With the Free Checkup →
Path B · Start with the phones

Front Desk Backup

Fix the biggest leak first. Add the rest when you're ready.

  • Overflow and after-hours answering
  • Booking, refills and urgent routing
  • Live in about two weeks
  • Upgrade any time
See What Missed Calls Cost You →

Already know your numbers? Book a call

Never miss another call.
Never lose another patient.

We work with one clinic per area, so we never build the same system for the practice down the street. Once your area is taken, it's closed.

Run Your Free Checkup →
Before you book

Take the free Checkup first

Spend a few minutes on our Revenue Checkup before your call. It tells us about your clinic so we can come prepared with how we can actually help you, instead of spending the call on questions.

Start the Checkup →